Privacy Policy

1. Who this policy applies to

This policy applies to Website Crew (ABN 80 740 132 916) and the personal information it handles in connection with enquiries, quotes, client projects, support and this website.

2. Information we may collect

Depending on how you interact with Website Crew, we may receive your name, business name, email address, phone number, website/domain details, project information, correspondence, billing details and technical/account information needed to deliver services.

3. Website enquiry form

The quote form on this website prepares an email in your own email application. The form does not currently upload your entered details into a Website Crew web database. If you choose to send the prepared email, the information is then handled through the relevant email systems.

4. How information is used

We may use personal information to respond to enquiries, prepare quotes, deliver and support services, administer accounts, communicate about projects, manage payments, meet legal obligations and improve business operations.

5. Service providers

Website Crew may use third-party providers for email, domain/DNS, website hosting, analytics, cloud storage, CRM, invoicing, communications and other business functions. Information is shared only as reasonably necessary for those functions and subject to the provider's own terms and privacy practices.

6. Analytics and cookies

This website may use privacy-respecting technical logs and may in future use analytics services to understand website use. If analytics or other tracking tools requiring additional notice or consent are enabled, Website Crew will update the site and this policy as appropriate.

7. Security

Website Crew takes reasonable steps to protect personal information, but no internet, email or cloud system can be guaranteed completely secure. You should avoid sending passwords or highly sensitive credentials in ordinary email unless specifically instructed to use a secure method.

8. Access and correction

You may contact Website Crew to request access to, or correction of, personal information held about you where applicable.

9. Retention

Information is retained only for as long as reasonably needed for the purposes for which it was collected, business recordkeeping, project support and legal obligations.

10. Marketing

Website Crew does not intend to send electronic marketing without the required consent. Marketing messages, where used, will identify the sender and provide an appropriate way to stop receiving them.

11. Contact

Website Crew — ABN 80 740 132 916. Privacy questions can be sent to hello@websitecrew.com.au.